The following table lists potential issues, causes, and fixes related to card installation.
Issue | Potential Cause | Fix |
---|---|---|
All variants | ||
Card not found when running lspci. | Card not correctly installed. | Reinstall the card following the installation
instructions. Check if the card shows up by
typing the following Linux command: |
Card not compatible with server. | Use appropriate server. For system capabilities, see Server Requirements. | |
Kernel version is incompatible. | Run uname -r to check the kernel
version. Ensure that the kernel version matches the version listed
for your OS in Server Requirements. |
|
Backplane slot is connected to a CPU socket that has not been populated. | Consult server manual for details of which PCI slots connect to each CPU. | |
lspci no longer recognizes the card. | Card is overheating, so hardware automatically shuts down the power supplies. The system microcontroller subsequently records that in its logs. | Allow card to cool. Increase fan speed. Ensure that operating ambient conditions do not exceed the Thermal Specifications given in the Alveo X3522 Data Sheet (DS1002). |
Driver installation incomplete or unsuccessful. | Missing dependent packages. | Contact your Linux administrator. |
Unable to install packages on RHEL. | Incorrect permissions for download directory, for example, a /home/ directory. | Download the packages to a directory where root has read access (for example, /tmp ). Use the full path to the RPM package when installing. If you use a relative path to the RPM package, yum fails. |
X3522PV | ||
XRT installation incomplete or unsuccessful. | Missing dependent packages. | Contact your Linux administrator. |
Flashing the card does not complete after 20 minutes. | The flash operation has failed. | Perform cold-reboot and then re-flash the card. |
Runtime fails with following
message:
|
Failed to source the setup.sh script. | Source /opt/xilinx/xrt/setup.sh |