Resolve Internet Connection Issues - 2021.2 English

Vivado Design Suite User Guide: Release Notes, Installation, and Licensing

Document ID
Release Date
2021.2 English

The installer connects to the Internet through the system proxy settings in Windows. These settings can be found in Control Panel > Network and Internet > Internet Options. For Linux users, the installer uses Firefox browser proxy settings (when explicitly set) to determine connectivity.

Figure 1. Internet Connectivity Message Example

If there are connectivity issues, verify the following:

  1. If you are using alternate proxy settings to the ones referred to, click the Change Proxy Settings button to specify the settings.
  2. Check whether your company firewall requires a proxy authentication with a user name and password. If so, click the Change Proxy Settings button in the dialog box above.

  3. For Linux users, if either the Use System settings or the Auto detect settings option is selected in the Firefox browser, then you must manually set the proxy in the installer.