Troubleshooting

Alveo U45N Data Center Accelerator Card Installation Guide (UG1635)

Document ID
UG1635
Release Date
2024-03-29
Revision
1.0.1 English

The following table lists potential issues, causes, and fixes related to card installation.

Table 1. Card Troubleshooting
Issue Potential Cause Fix
Card not found when running lspci. Card not correctly installed. Reinstall the card following the installation instructions.

Check if the card shows up by typing the following Linux command: lspci -vd 10ee:

Card is overheating, so hardware automatically shuts down the power supplies. The system microcontroller subsequently records that in its logs. Ensure that operating ambient conditions do not exceed the Thermal Specifications given in the Alveo U45N Data Center Accelerator Card Data Sheet (DS1014).