The following table lists potential issues, causes, and fixes related to card installation.
| Issue | Potential Cause | Fix |
|---|---|---|
| Card not found. | Card not correctly installed. | Reinstall the card following the installation
instructions. Check if the card shows up by typing the following
Linux command: lspci -vd
10ee: |
| Card not compatible with server. | Use qualified server. For system capabilities, see Alveo U30 Data Center Accelerator Cards Data Sheet (DS970). | |
| lspci no longer recognizes the card. | Card is overheating. |
Ensure that operating ambient conditions do not exceed specifications and passive cards are in a system that provides adequate airflow. For more information about airflow requirements, see Alveo U30 Data Center Accelerator Cards Data Sheet (DS970). |
| Only two devices are seen with lspci. | Bifurcation not enabled. | Enable bifurcation. See the manufacturer specification for more information. |