On a Windows system with Microsoft Visual Studio versions 2019 or 2022 installed, and on which Microsoft Visual C++ redistributable package was uninstalled for any reason:
AMD uProf installation may not detect that the redistributable package is missing and thus fails to install the requisite redistributable package.
We recommend you verify or initiate installation of the Microsoft Visual C++ redistributable package before installing AMD uProf on a Windows system.
Check with your system administrator to confirm whether (EPM) software such as BeyondTrust, CyberArk, Delinea, or Microsoft Intune are restricting the installation.
On Linux, while upgrading AMD uProf using RPM package installer, the upgrade process might leave some folders of the previous version in the
/opt/AMDuProf_<old version>directory. These files or folders from the previous version will have no impact on the upgraded version of AMD uProf.The installation or execution of AMD uProf may be blocked by security policies on Windows systems using BeyondTrust or other Endpoint Privilege Management (EPM) or application-control security software.
To ensure proper operation of AMD uProf, coordinate with your IT or security team to whitelist AMD uProf components, including the installation directory, drivers, services, and executables, in the EPM policy.